If a match is interrupted mid-game due to rain or any other reason, what happens to my bet?

If a match is cancelled or abandoned, settlement depends on how much play has occurred and the sport involved. For cricket, the general rule is: over/under or match winner bets are fully voided unless a D/L method result is declared. If a D/L result is reached, it stands as the official outcome. For in-play bets on specific markets such as "runs in the next over," the bet settles if that over is completed — otherwise it is voided. In football, if fewer than 90 minutes are played and the referee officially abandons the match, all bets are voided and the full stake is returned to the wallet. If the match is stopped after 65 minutes of play, most markets settle on the result at the time of stoppage. Full settlement rules for e2bed are available in detail on the betting page.

I want to start cricket betting on e2bed — where do I begin and how does it work?

Getting started with cricket betting on e2bed is straightforward. First, create an account and make a deposit via bKash or Nagad. Then select "Cricket" from the homepage or the Sports menu. You'll see a full list of today's live and upcoming matches. Click on any match to view all available markets — including Match Winner, Toss Winner, First Innings Total Runs, Top Run Scorer, Man of the Match, and more. Click on your preferred market to add it to the bet slip. Enter the amount you want to bet and see your potential winnings instantly. Once you're ready, hit the "Confirm Bet" button. Live in-play betting is available for IPL, BPL, World Cup, and international matches, with new markets opening after every over.

e2bed | Privacy Policy — Your Data, Protected

1

Introduction & Scope

This Privacy Policy e2bedA full description of what information is collected about you while using the website and mobile application, and how it is used, protected, and managed. This is e2bedis an integral part of the Terms & Conditions.

By using the e2bed platform, you are considered to have accepted this Privacy Policy. We strongly recommend reading it carefully before creating an account.

This policy applies to all registered and unregistered users in Bangladesh.
e2bed We reserve the right to update this policy at any time. You will be notified by email in advance of any significant changes.
This policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.

2

What Information We Collect

e2bed Two types of information are collected — what you provide directly, and what is gathered automatically.

Information You Provide Directly

At registration: name, date of birth, mobile number, and email address. During KYC verification: national ID number and selfie photo. For payments: bKash/Nagad number or bank details. When contacting support: description of the issue and chat history.

Automatically Collected Information

Device information: operating system, browser type, screen resolution. Network information: IP address, internet connection type. Usage data: pages visited and time spent, games played, betting history. Log data: login time, logout time, session duration.

Only the information strictly necessary is collected. We never ask for data that isn't relevant.
Photos and documents submitted for KYC are used solely for identity verification purposes.
Payment information is stored on the payment gateway's own secure servers — e2bed Card numbers and bank PINs are never stored directly.

3

How Your Data Is Used

Information We Collect e2bed Used only for specific purposes, which are clearly outlined below.

Data Type	Purpose of Use	Shared with Third Parties?
Name & Contact Details	Account Management & Support	Not shared
Date of Birth & NID	Age Verification & KYC	Licensing Authority Only
Payment Information	Deposit / Withdrawal Processing	Payment Gateway
Betting & Game History	Responsible Gaming Monitoring	Not shared
IP Address & Device Information	Security Verification & Fraud Prevention	Not shared
Support Chat	Troubleshooting and service improvement	Not shared

How We Use Your Data e2bed Personalises your platform experience — such as showing your preferred games or sports.
With your consent, we may send you promotional emails or SMS messages. You can unsubscribe at any time.
Gaming behaviour is monitored solely to promote responsible gaming — never for commercial purposes.

4

Who Your Information Is Shared With

e2bed Your personal data is never sold. However, in certain limited circumstances, it may be shared with specific parties.

Payment Processor: Only the minimum required information is shared to process transactions with bKash, Nagad, Rocket, or your bank.
Game Providers: Account IDs and gaming session data are shared with third-party casino game software providers to operate their services.
Licensing Authority: KYC information may be required to be disclosed to regulatory authorities in accordance with licensing obligations.
Law Enforcement: In response to a valid court order or government investigation.
Your information is never shared with advertisers, marketing companies, or data brokers.
Your information is never used for any purpose beyond what you have consented to.

Important

Every third party we share data with is bound by a strict data protection agreement with e2bed. They are not permitted to use this information for their own purposes.

5

Cookies & Tracking Technologies

e2bed This website uses cookies — small text files stored in your browser that help improve your browsing experience.

Essential Cookies: To maintain your login session and keep the site secure. Disabling these cookies will prevent the site from functioning properly.
Performance Cookies: Used to measure page loading speed and identify site errors. No personal information is collected.
Functionality Cookies: To remember your preferred language, game theme, and other settings.
Analytics Cookies: Aggregate statistics are collected to help us understand which pages are used most.

You can disable non-essential cookies through your browser settings, though some features may not function as expected.

6

Data Retention Period

e2bed Your data is not kept longer than necessary. Retention periods vary depending on the type of information.

Account Information: Retained for legal purposes while your account is active and for up to 5 years after closure.
Transaction History: Retention for 5 years is mandatory under anti-money laundering regulations.
KYC Documents: Retained for up to 5 years after verification, in accordance with licensing requirements.
Support Chat: For up to 2 years after the issue is resolved.
Log Files: Retained for up to 12 months for security purposes.
Once the retention period expires, data is securely deleted or anonymised.

7

Your Data Rights

e2bedEvery user registered with e2bed has certain fundamental rights over their own data.

Right to Access Your Data

You can request to see what information e2bed holds about you. We typically respond within 30 days.

Right to Rectification

You may request corrections to any inaccurate or outdated information via Profile Settings or by contacting Support.

Right to Erasure

After closing your account, you may request deletion of your data, except where retention is required by law.

Right to Restrict Processing

You may request that we stop using your data for specific purposes, such as opting out of marketing communications.

Data Portability

You can request a copy of your data in a machine-readable format.

How to Exercise Your Rights

To exercise any of the rights listed above, email us at support@e2bed.best. Use "Data Rights Request" as the subject line and include your registered mobile number.

8

Protection of Children and Minors

e2bedServices are available exclusively to individuals aged 18 and above. No information is knowingly collected from anyone under the age of 18.

Date of birth is verified at the time of registration.
Age verification via NID is required before processing large withdrawals.
If it is found that data belonging to a minor has been collected, the account is immediately closed and all associated data is deleted.
If you believe your child is using e2bed, please contact us at support@e2bed.best.

9

Technical Security Measures

To Keep Your Information Secure e2bed Uses multiple layers of technical security protection.

TLS 1.3 Encryption: All network transmissions are encrypted using TLS 1.3, the highest industry-standard protocol.
Data Encryption at Rest: Sensitive data stored on our servers is protected with AES-256 encryption.
Two-Factor Authentication (2FA): Option to secure your account login with OTP or an authenticator app.
Fraud Detection System: Unusual logins or transactions are automatically detected and flagged with an alert.
Regular Penetration Testing: Regular vulnerability assessments are conducted by third-party security specialists.
Backup System: Your data is regularly backed up to separate, secure servers.

What Happens in the Event of a Security Breach

In the event of a data breach, e2bed will notify the relevant regulatory authority within 72 hours and inform affected users by email as quickly as possible.

10

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, e2bedContact the data protection team at

Email: support@e2bed.best — use "Privacy Policy" as the subject line.
Live Chat: Visit e2bed.best and click the chat icon at the bottom right of the page.
General enquiries are responded to within 24 hours, and formal data rights requests within 30 days.
e2bedIf a privacy complaint with e2bed is not resolved to your satisfaction, you have the right to escalate the matter to the licensing authority.

e2bed Privacy Policy — How We Protect Your Information

The Core Pillars of Our Privacy Protection

End-to-End Encryption

Sale of Data Is Prohibited

Stay in Control

Secure Server Infrastructure

Cookie Transparency

License Compliance

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